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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Julie Djinni (Silver Djinn)

March 13, 2023

5  out of  5 rating by Julie Djinni (Silver Djinn)
"10/10 service! Alicia was friendly and helpful :)"

Samuel Aguilera

March 8, 2023

5  out of  5 rating by Samuel Aguilera
"Grest service very and knowledgeable. They take care of their clients"

Abraham Martinez

March 8, 2023

5  out of  5 rating by Abraham Martinez
"Great and fast service"

Phil

February 24, 2023

5  out of  5 rating by Phil
"Had a nice conversation and things went well for me. Will definitely enjoy doing business with her."

highimjalen

February 22, 2023

5  out of  5 rating by highimjalen
"It is always a very smooth process when handling things over the phone from reaching out to make a payment or if it’s to get information that I need. Today I spoke with Alicia and she was very helpful with me and made it quick and easy."

Edward Fuentes

February 21, 2023

5  out of  5 rating by Edward Fuentes
"I am very satisfied with the costumer service that StateFarm provided. Anna took her time answered all my questions with patients and was very understanding . Its very rare that you get such amazing costumer sevice these days . Outsanding Job Anna !"

Lynn Ramirez

February 2, 2023

5  out of  5 rating by Lynn Ramirez
"Well Alicia has helped me with so many Things: my car my house . Insuring my grand mother house.notifying me when the payment that is do on my grammas house is not paid. My uncle fails to pay it on purpose. anyways, they go above and beyond and I really appreciate that. Lynn ramirez"

Adeline Corona

February 1, 2023

5  out of  5 rating by Adeline Corona
"Great customer Service,quick and friendly... Would recomend..."

Rosario Garcia

February 1, 2023

5  out of  5 rating by Rosario Garcia
"Received a reasonable online quote for homeowners insurance and received quick follow up to finalize. Thanks for making the insurance process painless!"

Suzan Taylor

January 30, 2023

5  out of  5 rating by Suzan Taylor
"Very helpful!!!!"

Doug Bucy

January 26, 2023

5  out of  5 rating by Doug Bucy
"Ana and her knowledge staff are always there for us when we need them. Easy to work with and understanding of clients needs."

Andres Vazquez

January 19, 2023

5  out of  5 rating by Andres Vazquez
"Their very helpful in explaining and attending people in a respectful way."

Pablo Rodriguez

January 18, 2023

5  out of  5 rating by Pablo Rodriguez
"Agents are always so kind and patient. They helped over the phone and were able to assist me even though they were close to closing. I want to send a special thanks to agent Alicia Bravo for assisting me through everything"

michelle olson

January 17, 2023

5  out of  5 rating by michelle olson
"I called to change my car insurance and Alicia was very helpful and polite. I have been with this insurance company for over 20 years, they are outstanding."

Janette Samaniego

January 14, 2023

5  out of  5 rating by Janette Samaniego
"I was helped by Alicia and she was great! Awesome customer service with good prices! Definitely recommend :)"

Brian Boettcher

January 12, 2023

5  out of  5 rating by Brian Boettcher
"Karina Gomez, in Ana Cervantes' office, literally saved me hundreds of dollars by taking the time to understand what I needed and then suggesting appropriate options and explaining the pros and cons of each. Very helpfull & informative!"

Glenn DeMent

January 12, 2023

5  out of  5 rating by Glenn DeMent
"Alicia gave me the most important thing A client could ask for. HER TRAINED EAR for customer needs. Alicia is a listener. Many are quick to educate and outwit the client. Alicia is quick to give attention to service."

Elena Villela

January 9, 2023

5  out of  5 rating by Elena Villela
"I called and left a message for documents to be emailed to me and within 30 minutes it was done. Appreciate your speedy response."

Ciro Figueroa

January 6, 2023

5  out of  5 rating by Ciro Figueroa
"(Translated by Google) I received excellent service and kindness. I highly recommend this branch of Ana Servantes State Farms (Original) Recibí un excelente serbicio y amabilidad yo recomiendo ampliamente está sucursal de Ana Servantes State Farms"

Elizabeth Chavez

January 5, 2023

5  out of  5 rating by Elizabeth Chavez
"I have been a customer of State Farm for 35 years, they have always been there for me when I need their services. Specifically this office in Riverside, CA. Even though they switched agents a few years back they still offer an excellent service and they are quick to respond to my calls and e mails. All the agents working there always provide an excellent customer service. My Family and I are very happy to be an State Farm Customers for all this years."

Efrain Rodarte

December 30, 2022

5  out of  5 rating by Efrain Rodarte
"I have enjoyed my business with Ana Cervantes office and Alicia also. The texting for device works great for me being busy always thank you"

Manuel Mercado

December 22, 2022

5  out of  5 rating by Manuel Mercado
"Ana Cervantes and her agents are trained to answer all you’re insurance questions. They have great customers service. Very friendly"

Maria Monteagudo-Tally

December 22, 2022

5  out of  5 rating by Maria Monteagudo-Tally
"It’s been a good morning being able to process insurance questions, etc. with such ease and pleasurable representative. Thank you to Ana Cervantes office in Riverside"

Vickie Lieuallen

December 20, 2022

5  out of  5 rating by Vickie Lieuallen
"Alicia was great to work with as she discussed all my insurance options. Very helpful and very professional."

Christian sto

December 20, 2022

5  out of  5 rating by Christian sto
"I am very pleased with the service provided for me . They have an outstanding customer services, specially Karina, she goes above and beyond. She took great care of me and provided answers to all my questions at a timely manner. I am very happy with their service, specially karina , and i will continue to be a customer from now on. Don’t hesitate to contact them, they will help you with all your needs as they did with mine."